Hikvision IP CCTV Installation Packages
Based in Andover, Hampshire, we offer business and residential clients with award-winning IP CCTV installations. We ensure IP CCTV systems installed by us provide crystal-clear images, effective, reliable coverage and protection for your home or business.
Please see our range of CCTV Installation packages below which provide the very latest technology at the most competitive prices. All of our packages come with everything you need including the NVR, 2 megaxpixel IP turret, dome or bullet Cameras, CAT5 Cabling, HDMI leads, Monitor and remote device setup (e.g. iPhone, Android, iPad) and network setup. All our CCTV Systems come with 3 Years Warranty.
Remote View Device Setup
3 Year Warranty
2 Camera System
£795.00 + VAT
2 Turret, Bullet or Dome
18" CCTV Monitor
4 Camera System
£1,095.00 + VAT
4 Turret, Bullet or Dome
18" CCTV Monitor
6 Camera System
£1,395.00 + VAT
6 Turret, Bullet or Dome
18" CCTV Monitor
8 Camera System
£1,695.00 + VAT
8 Turret, Bullet or Dome
18" CCTV Monitor
Get in touch!
Please complete the form below if you would like us to contact you regarding one of our CCTV Installation Packages or a custom solution.
Terms and Conditions:
1.1 A minimum 50% upfront payment of the package cost will be required when the order for installation is placed.
1.2 The remaining balance is payable immediately upon completion of the work by our installation engineer.
1.3 Payment is by bank transfer, debit/credit card or cash. The following payment cards are accepted: Visa, MasterCard, Delta, Maestro, Electron or Solo. The card payment is to be completed BEFORE the engineer leaves the property.
2.1 All quotes are valid for a period of 30 days.
2.2 The quoted costs may be revised if:
(a) You require the work to be carried out more urgently than agreed.
(b) You change the specification.
(c) Your premises are in some way unsuitable for the equipment and this was not apparent during the course of the telephone/e-mail conversation or there are circumstances which we should have been made aware of.
(d) any other special circumstances that arise and we were not made aware of in writing when supplying our original quotation arose. This includes:
Re-visits of the installer/technicians/engineer for reconfiguration of the system.
Remote viewing, where the customer is responsible for the availability of a broadband internet service, a router that provides the ‘PORT-FORWARDING’ function and a public (static) IP address.
The installation work is outside the working hours of 8.00am – 8.00pm Monday – Sunday, except statutory holidays. Requests made by the customer to install outside these working hours will incur additional charges.
Engineers are asked to work outside standard practices of installations. Unless stated on the Works Schedule or we were made aware in writing when supplying our original quotation. Installs should be carried out in easily accessible areas without the need for additional labour work. This includes:
Removal of floor boards, Carpet lifting/laying
Exceptionally high ceilings
Drilling through walls thicker than 300mm
The above will incur additional charges as agreed by the company representatives if required.
NOTE ~ Additional charges may be made if our engineers/technicians/installers are not provided with access to doors, shutters, windows, or any other areas where cables and equipment needs to be installed thereby incurring extra cable length. In any case, the customer will not be liable for extra costs beyond their reasonable knowledge.
3. REMOTE VIEWING & IT ISSUES
If we are unable to configure Hikvision remote viewing on the day of the scheduled installation due to IT technical issues, broadband unavailability or lack of details such as Router IP address, user name and password – further charges will apply to remotely configure or revisit to complete the set up.
We (SBC) cannot be held liable for client IT issues such as change of router, failed connection, change of internet service provider, re-set of router, new mobile phone, loss of settings on the router or a new operating system.
4. WARRANTY / TECHNICAL SUPPORT
SBC remote or telephone technical support is free for the first year then an annual charge of £175.00 per year there after. Our technical support hours are Monday to Friday 09:00am to 17:00pm excluding bank holidays. We provide a warranty period of 36 months on all our Hikvision IPDVS CCTV products.
4.1 The customer must notify us immediately of a fault occurring. You will need to provide as much information as possible, as well as the original invoice or delivery note number.
4.2 The guarantee does not apply if we believe or have reason to suspect that changes have been made to a system/products supplied by our company or to faults caused by the following:
Camera tampering by you or others of any part of the system.
Products installed to your Hikvision IP CCTV system not supplied directly by us (SBC)
4.3 Site visits where applicable are charged at £75.00 + VAT for the first hour then £45.00 + VAT per hour there after if the fault / malfunction caused to the system has been made by the customer and not a defective part / installation. If upon investigation there is a faulty part, this will be replaced or repaired with no charge/cost payable by the customer within the 36 month warranty period.
5. EQUIPMENT TITLE
SBC retains all right and title to any goods delivered to the Customer until the time of receipt by the company of all sums payable in respect thereof.
6. CALL RECORDING
For mutual protection, to allow us to improve our customer service and for training purposes, all calls may be recorded including outbound calls made by us to yourself or someone acting on your behalf.
7. FORCE MAJEURE
SBC shall not be held liable for failure to fulfil any of its obligations under the terms of this contract due to reasons beyond its control shall not be considered a breach of this contract
8. APPLICABLE LAW
This contract is governed by the laws of England and Wales, Scotland or Northern Ireland as the case may be and each party submits to the jurisdiction of the Courts thereof.
9. COMPLAINTS PROCEDURE
We always aim to provide our customers with outstanding service, reliability and the best value for money. However, if there’s something you’re not happy with, we’d like you to tell us about it so that we can try to put matters right. If you want to speak to someone about a complaint or a concern, you can call us on 01264 17336644 (lines are open 9:00am to 17:00pm Monday to Friday, excluding bank holidays).