What is the Best Phone System for Garages?

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What is the Best Garage Phone System?

Much like the automotive world, telecoms is a large and complex industry. As telephone calls are the main way to communicate with your customer, finding the best phone system for your garage is extremely important. Phone systems can adapt to multiple environments, therefore, it can be hard to understand what an automotive garage needs from a telephone system. When navigating the telecoms industry, it can become easy to feel out of your depth and it can be hard to find the best phone system for your garage. We understand that a large amount, if not all, of your work, is booked over the phone. As a garage, you greatly rely on using your phone system, hence why you need to find the best garage telephone system possible.

Our bespoke telephone systems allow automotive garages to manage customers with ease. To manage and receive more work, you can use intelligent business features like queueing. When using call queueing in your garage, you can easily manage busy periods and never miss future calls. When call queuing is integrated into your garage telephone system, it improves the waiting experience for your customers and provides you with the tools to answer calls that positively impact your customer experience.

Here at SBC, we have been dealing with telephone systems and the communication industry for 30 years, we have helped hundreds of automotive garages choose the best phone system for their business. We are genuine and honest specialists with an illustrious history of helping garages overhaul their telephone systems, helping them save thousands in call costs and line rentals.

With so many options out there, we are here to answer the question on your mind “What is the best phone system for my Garage?

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So what are the best Garage phone system options?

Any garage phone system must be highly reliable to meet the requirements of staff and customers alike. There are two main types of telephone systems most garages decide to use, on-premises and cloud.

· On-Premises Analogue, Digital & IP PBX Telephone Systems

A PBX phone system installed on your premises was the only solution for many years. This technology is landline-based and uses physical hardware. Located within your garage, the PBX phone system can be wall-mounted or stored in a comms cabinet. This type of phone system connects to your traditional phone lines, allowing calls to be distributed to each desk or cordless handset. A cloud VoIP telephone system is highly favoured by garages due to lower costs and flexibility. However, some garages don’t feel that they’re ready for the cloud and prefer to have the security of owning a phone system on their premises.

· Cloud VoIP PBX Telephone System

A cloud VoIP PBX is a newer phone system technology, often referred to as a hosted phone system. It uses your internet connection to connect your desk and cordless handset extensions. Other than your phones, there is no physical hardware in your garage. Hosted telephone systems usually operate on a plug and play basis. You pay for each user every month. All you need to get up and running is a reliable and resilient broadband connection. The connection has to be strong enough to support your cloud system and handsets. Unlike on-premises Telephone Systems, there are little or no up-front costs. Cloud PBX systems are more affordable and easier to set up and maintain than traditional analogue, digital or IP on-premise garage solutions.

So which is the Best Phone System for your Garage?

All of the options mentioned above offer all of the phone features you’d expect for your garage. The best phone system for your garage depends on your needs, your requirements, your internet connection and cabling infrastructure. Hopefully, this article has shed some light on the options available to you. As one telephone system won’t fit all garages, an educated decision needs to be made to supply your premises with the best phone system possible. To arrange a free visit or to find out more, please do not hesitate to contact us on 01264 336644 or email info@sbclimited.co.uk