Reasons to Switch to a Hosted VoIP Cloud PBX Phone System.
We provide businesses with state-of-the-art Cloud Hosted VoIP PBX Telephone Systems without expensive investment. Here are 5 reasons why switching your business over to a Hosted-Cloud telephone system could change the way you do business. It’s what we call a no-brainer.
1: Save money
VoIP calls are considerably cheaper than traditional telephone lines, In fact, with an SBC Hosted-Cloud telephone system call charges to UK local, national and UK mobiles are free. The average saving businesses see after switching to a VoIP Cloud telephone system can range anywhere from 30% to 40%. In addition, hosting your communications in the cloud means that you don’t have to worry about maintenance agreements, expensive hardware or relentless engineer visits. Traditional phone lines and PBX hardware is fast accelerating to becoming a thing of the astronomically expensive past.
2: Increase customer satisfaction levels.
Most organisations realise that customer satisfaction is pivotal for success. You and your customer will love the advanced features and functionality that are included in a cloud communications system. Here are 5 ways in which a Hosted VoIP cloud phone system can enhance customer service:
- On-hold messaging – enhance your company image.
- Auto-attendant menus – automate the answering and routing of call.
- Voicemail to email – have voicemails automatically forward to your email on any device.
- Remote working – work from home as if you were in the office.
- Mobile apps – call from your mobile as though you are calling from your main office.
3: Business continuity.
A hosted cloud phone system will keep your communications running no matter what. Unlike archaic PBX telephone system or lines, a cloud based telephone system allows you to quickly forward calls to mobile phones or any other landline phone unaffected by an outage. When disaster strikes, you will have full peace of mind that your calls can be manually or automatically routed to an alternate number. In addition, provided you have a 3G/4G or WiFi connection, you can continue to make and receive calls on your Apple or Android smartphone as though you were in the office.
4: Take your number anywhere.
You can take your number with you, to another county, or even another country if you wish. Hosted cloud telephone systems are not dependent upon geographic location. A hosted VoIP cloud telephone system allows you to retain your business phone numbers, irrespective of where you are moving to and without paying expensive call forwarding charges or install extra hardware.
5: Increase staff performance.
A SBC hosted VoIP telephone system provides detailed inbound and outbound call information and call recording allowing managers and business owners to view, track and monitor missed calls, response times over a specified period of time resolving “who said what” disputes.
Cloud phone systems are the present and future.
Hosted VoIP Cloud phone systems offer businesses a new wave of telecom flexibility and reliability. It’s never too late to make the switch.
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Calls may be recorded for quality and training purposes.