Ian has worked at SBC for over 25 years and has an enormous wealth of knowledge when it comes to mobile contracts and mobile phones. He’s no fossil, but his mobile career started when mobile phones were the size of house bricks! As we are sure many of our customers will testify, ‘if Ian doesn’t know the answer to a ‘mobile’ query, then no-one will!
Dealing predominately with the business sector, Ian has the expertise to ensure all our mobile customers have the handset that suits their needs, with the contract to match. He is always on hand with any concerns our customers have, from billing issues to knowing what to do when travelling abroad, and everything in-between!
Customer service is very important to Ian, and he knows that communication is vital in the business world, so should the worst happen, Ian prides himself on making sure his customers are kept connected at all times, with the use of loan equipment if necessary.
Outside of work, Ian is an avid Saints fan, a keen amateur footballer (although in the ‘older’ age category these days. He enjoys socialising, going to gigs, and also getting married this year – Congratulations!