Panasonic PBX Telephone System Discontinued By 2023

Panasonic has made the strategic decision to discontinue the “Panasonic Business Communication” business (Panasonic PBX telephone system, SIP telephone systems, and Scanner categories) in a time frame of two years from today’s announcement (02.12.2020).

Why Are The Panasonic Systems Being Discontinued?

In recent years Panasonic has worked hard to find a way to continue the business by making their organization and its relationships with partners as sustainable as possible. However, it has become apparent that this is not possible to continue given the current business environment based on the limited capability of factory resources as described below.

  • A sharp decline of the market and rapid shift to cloud-based solutions.
  • A technological mismatch between factory and future market needs and trends.
  • Lagging behind their competitor’s R&D activities.
  • A constant financial deficit due to the reasons above.
  • Shift to new types of demand (Teams, Zoom, etc.) significantly accelerated by Covid-19 which makes the future of the Panasonic business untenable and unpredictable.
Panasonic PBX Telephone Systems Discontinued Accelerated By Covid-19
The “Panasonic PBX Telephone Systems Discontinued” announcement, and shift to hosted phones systems, has been significantly accelerated by Covid-19.

It is with great sorrow that Panasonic discontinues the “Panasonic Business Communication” business, especially one that has decades of history and trust.

When Are The Panasonic Phone Systems Discontinued?

In 2 years time, the Panasonic PBX telephone systems will be discontinued. Panasonic PBX telephone system parts will be discontinued and will become hard to source. Repairing old PBX and SIP telephone systems will be even harder once Panasonic discontinues these items. Users need to source alternative communications solutions once these items are no longer supported, before the year 2023.

When Are The Panasonic PBX Telephone Systems Discontinued?
The “Panasonic PBX Telephone Systems Discontinued” announcement explains to users that the PBX telephone system will not be supported after the year 2023

I Have A Discontinued Panasonic Phone System What Can I Do?

With this massive shakeup in the telecommunications industry, Panasonic PBX and SIP telephone system users need to source an alternative means of communications. With BT shutting down ISDN lines and the introduction of SOGEA broadband, the future is more geared towards a hosted phone system. A cloud-based phone system or hosted phone system is a newer form of phone system technology.

Panasonic PBX Telephone Systems Discontinued Hosted Phone System
The “Panasonic PBX Telephone Systems Discontinued” announcement means PBX users will be searching for new communication alternatives like the very popular hosted phone system.

A hosted phone system uses your internet connection rather than traditional telephone lines. Other than your phones, there is no physical hardware on your premises. Hosted phone systems usually operate on a plug and play basis and you pay for each user monthly, this reduces big bills and large install costs. All you need to gets started with a hosted phone system is a reliable and resilient broadband connection. The connection has to be strong enough to support your hosted phone system and handsets. Unlike the Panasonic PBX and SIP telephone systems, there are little or no up-front costs. Hosted phone systems are more affordable and easier to set up and maintain than traditional Panasonic PBX and SIP telephone systems.

Switching From A Panasonic Telephone System To A Hosted Phone System?

Now is the time to switch to a hosted phone system. From today’s date, if you are affected by the “Panasonic PBX Telephone Systems Discontinued” announcement and will no longer be supported, why not give us a ring to explore your next phone system options. There’s never been a better time to switch to cloud-hosted telephone technology. 

nusinessman working from home on laptop late at night covid-19
If you are affected by the “Panasonic PBX Telephone Systems Discontinued” announcement and will no longer be supported, you should look to switch a cloud-hosted phone system by 2023.

To get started with a new hosted phone system call us on 01264 336644, fill out this contact form, or email us at Our friendly team will be able to help you pick a phone system that truly integrates into your business and performs to meet your expectations. To learn more about hosted systems, click here to be taken to our dedicated hosted phone system website. You can explore our range of desk handsets and view the extended range of features that come included with a hosted phone system.

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