What is the Best Telephone System for Dental Practices?

What is the Best Dental Practice Phone System?

Phone systems are a large and vast area within the communication industry. As phone systems adapt to multiple environments, it can be hard to understand what a dental practice needs from a telephone system. When trying to navigate the communication world, it becomes hard to find the best phone system for your dental practice. As the market is so large and complex, it can become easy to feel out of your depth. We understand that when it comes to communication within a Dental Practice, telecoms is how the customer chooses to connect. Having the right Dental Practice phone system provides the opportunity to make that all-important first impression a good one.

Our tailored telephone systems allow dental surgeries to manage dentistry patients with ease. When using intelligent business features such as call queueing, the heavy lifting is taken out. Let the telephone system do the hard work for you during busy periods and never miss future calls. Call queuing improves the waiting experience for your dental patients and empowers you to answer calls that positively impact your customer experience.

As a company who has been dealing with telephone systems and the evolving market for 30 years, we live and breathe the industry and have helped hundreds of dentists choose the right phone system for their needs. We are genuine and honest specialists with an illustrious history of helping dentist surgeries overhaul their telephone systems, helping them save thousands in call costs and line rentals.

With so many options out there, we are here to answer the question on your mind “What is the best phone system for my dental practice?

So what are the Best Dental Practice Phone System options?

Any dental practice phone system must have a high level of reliability to meet the requirements of staff and patients alike. There are two main types of telephone systems most dental surgeries choose to go for, on-premises and cloud.

· On-Premises Analogue, Digital & IP PBX Phone Systems

For many years the only solution was to have a PBX phone system installed on your premises. This technology is landline-based and uses physical hardware. Located in your dental practice, the PBX phone system is wall-mounted or stored in a comms cabinet. This type of phone system connects to your traditional phone lines, allowing calls to be distributed to each desk or cordless handset. Due to lower costs and flexibility, most Dental Surgeries now opt for a cloud VoIP telephone system. However, some practices don’t feel that they’re ready for the cloud and prefer to have the security of owning a phone system on their premises.

· Cloud VoIP PBX Phone System

A cloud VoIP PBX is a newer phone system technology, often referred to as a hosted phone system. It uses your internet connection to connect your desk and cordless handset extensions. Other than your phones, there is no physical hardware in your dental practice. Hosted telephone systems usually operate on a plug and play basis. You pay for each user every month. All you need to get up and running is a reliable and resilient broadband connection. This has to be strong enough to support your cloud system and handsets. Unlike on-premises Telephone Systems, there are little or no up-front costs. Cloud PBX systems are more affordable and easier to set up and maintain than traditional analogue, digital or IP on-premise dental surgery solutions.

So which is the Best Phone System for your Dental Practice?

Both of the above systems offer all of the phone features you’d expect for your dental practice. The best telephone system for a dentist depends on your needs, your requirements, your internet connection and cabling infrastructure. Hopefully, this article has shed some light on the options available to you. One telephone system won’t fit all dental practices. An educated decision needs to be made to supply your premises with the equipment it needs. To arrange a free visit or to find out more, please do not hesitate to contact us on 01264 336644 or email info@sbclimited.co.uk